1. We would require the requested information within the stipulated timelines, in order to enable us to seek the necessary permissions for the effecting of the flight.

2. Sparzana Aviation Private Limited will not be responsible in any manner whatsoever for passengers traveling without the relevant travel documents and/or, carrying any contraband items and/or, involved/indulging in any illegal activities.

3. Minimum 2 hours ‘per aircraft per day’ or as quoted ‘per aircraft per day’, whichever is higher – will charged for a booking.

4. If there is no flying on a particular day of a Charter, a minimum of 2 (two) hour of flying time will be charged as “Non-Flying Day Charge” and in this case.

5. Flying hour charges include the cost of the Aircraft fuel, oil, maintenance, landing and day parking charges, standard in-flight meals, navigation fees and dispatch cost of the aircraft.

6. In addition to applicable Taxes, we would be charging for the below mentioned items:

a. Domestic Flights:

i. Ground Handling service charges
ii. Extension of watch hours (if applicable)
iii. Day Detention charges are applicable after 3 hours of waiting at a destination.
iv. Night Halt charges (if applicable)

i. International Flights IFS (International Flight clearance Service) charges: IFS charges are applicable additionally, for flights operating in the international sector. This comprises Permit Facilitation, Ground Handling, Hotel Set Up, Flight Planning, Airport Fees, 3rd Party Airport Fees, Basic Handling, Night Operation Fees, Supervision Fee, Landing Fee, Parking Fee, Towing assistance, Navigation, Security (per pax), Boarding Fee (Per pax), Ramp light (if used), Approach Fee, Follow-me, General Aviation Terminal Use, Passenger Tax, Passenger apron Tax, Passenger Departure Fee, VIP Service agent, General Aviation Terminal Use, Basic Handling, Other Handling, etc.

ii. Crew stay (in lieu of Night Halt charges): The crew members will be entitled to per night (subject to hotel check-in and check-out times)

iii. Taxes as applicable

iv. Any additional/statutory charges levied by Airport Authority, Customs/Regulatory authorities, shall be billed.-

7. Advance Payment: 50% of the Charter Quote is payable to us at the time that the booking is made.

8. Balance Payment: The balance payable is payable no later than 72 hours before the operation of your first flight If the booking is made within 72 hours of the operation of Charterer’s first flight, the full amount of the Charter Quote is payable to us at that time. Charterer understands and agrees that the time of payment is an essential term of this Agreement. Sparzana Aviation reserves its right to withhold services until it receives payment of the full amount of the Charter Quote. Should Charterer fail to pay the charter quote in time, then the flight will become subject to availability again and may by cancelled by Sparzana Aviation without recourse to Charterer.

9. Cancellation Terms Should a confirmed flight be cancelled by Charterer; a cancellation fee will be levied as followed against the full charter price: (i) 10% with immediate effect (ii) 25% if cancelled within 7 days of the proposed schedule (iii) 50% if cancelled within 4 days of the proposed schedule (iv) 75% if cancelled within 3 days of the proposed schedule (v) 100% if cancelled within 24 hours prior to departure.

10. Any changes/modification of ‘flight program’, requested by the customer after commencement of the ‘flight program’ and if the same cannot be executed due to operational reasons/lapse of relevant permissions in flight sectors will be termed as ‘a last-minute cancellation’ – and the cancellation clause of 100% would apply.

11. If due to sudden deterioration of weather en-route/destination, the aircraft cannot land at the Destination OR diverted due to defense services activity AND has to return to the starting point or divert to some other airport, the actual flying time and any other additional charges due to the diversion would be chargeable and balance if any, would be payable / refundable.

12. The above quote is only indicative and any extra flying on account of diversions due to Air Traffic Control; extra fueling halt on account of aircraft performance due to weight, altitude, temperature and range limitations will be billed at actuals, after the flight is conducted in the Final Invoice.

13. We do not serve alcoholic beverages on board (for flights within India) and Smoking is not allowed on-board.

14. Sparzana Aviation Private Limited cannot be held responsible for non-operation of charter for any unforeseen reason/s such as Bad Weather, Poor Visibility, non – Availability of clearances from ATC / Defense Authorities / Civil Administration. Due to above reasons, if the flight cannot take off from the Originating station minimum 2 hours will be charged & rest money will be refunded (except IFS charges).

15. Food Beverages: We would like to let you know that there are no non-vegetarian food alternatives on our aircraft, and passengers are not permitted to bring or eat non-vegetarian food on board.
16. Prohibited Articles: Carriage of dry cell batteries, knives, scissors, sharp instruments, tools, fire arms, ammunition and their toy replicas or any other banned dangerous goods are strictly prohibited.

Declaration: While we endeavour to provide the Aircraft, we should not be held responsible for any cancellations/delay in commencement or continuation of the flight, due to technical snags or any other reasons beyond our control. We also reserve the right to deviate from the route of journey or alter the stopping place or decide on the number of passengers or decide on the acceptable baggage or take any necessary decision or change the type of Aircraft, in case the circumstances so demand, in the best interest of our passengers.

If you have any questions about this Agreement, please contact us at info@sparzana.com.